Privacy Policy

Effective Date: March 31, 2026

This Privacy Policy outlines how Digital TradeChannel Services ("Company," "we," "us," or "our") processes, collects, and shares your personal data when you engage with the Saja interface and its associated services (the "Services"). Safeguarding your privacy is a core priority, and we are dedicated to managing your data in compliance with applicable legal standards.

1. Data Collection Methods

We gather information through two distinct channels:

A. Data Provided by the User:

• Wallet & Profile Data: Information collected when you link a digital wallet or construct a user profile.
• Transaction Details: Data directly related to the trades and interactions you initiate through our portal.
• Support Communications: Records of your correspondence with us via social media, email, or customer support avenues.
• Onboarding Records: Information submitted during any required verification processes.
• Engagement Data: Responses provided during surveys, promotional events, or marketing campaigns.

B. System-Generated and Automated Data:

• Device Metrics: Details regarding your hardware model, unique device identifiers, and operating system.
• Usage Logs: Your IP address, browser type, and specific interaction metrics (such as page views and time spent on the Interface).
• Geolocation Data: General location insights derived from your IP address or, with your explicit permission, specific location data via mobile applications.
• On-Chain Data: Public cryptographic wallet addresses and your corresponding transaction history.

2. Purpose of Data Utilization

The data we collect is utilized to:

• Ensure the seamless operation, maintenance, and enhancement of our Services.
• Facilitate your requested on-chain transactions and deliver necessary operational updates.
• Authenticate your identity and maintain compliance with regulatory frameworks and our Terms of Use (specifically to enforce restrictions against Prohibited Persons).
• Provide timely alerts regarding security, product updates, and upcoming events.
• Address your technical support inquiries and feedback.
• Identify, investigate, and proactively prevent unauthorized access, cyber-attacks, and fraudulent activity.
• Analyze user behavior and usage trends to continually refine the Interface.
• Customize your user experience and surface relevant platform features.

3. Disclosure and Sharing of Information

We strictly prohibit the sale of your personal information. Your data is only shared under the following limited conditions:

• Infrastructure Providers: With essential third-party vendors who supply cloud hosting, RPC nodes, and analytics services necessary to run the Interface.
• Payment Facilitators: With external payment processors and financial institutions (e.g., fiat gateways) when you explicitly request a transaction that requires their services.
• Strategic Partners: With entities we collaborate with to deliver co-branded features, promotional campaigns, or rewards.
• Legal Obligations: With government agencies, law enforcement, or regulatory bodies when we are legally compelled to do so, or when necessary to defend our legal rights and the safety of our users.
• Public Ledger Transparency: With the general public, inherently, through your interaction with decentralized public blockchains (which broadcast your wallet address and trade data).
• Anonymized Data: We may distribute aggregated or entirely de-identified statistical data that cannot be reverse-engineered to identify you.

4. Data Security Measures

We implement robust, industry-standard technical and administrative safeguards designed to protect your data against unauthorized access, alteration, destruction, theft, and loss. Nevertheless, no internet transmission or digital storage system is entirely flawless. We cannot offer an absolute guarantee regarding the total security of your information or our operational systems.

5. User Rights and Controls

Subject to the specific data protection regulations in your geographic jurisdiction, you may hold the right to:

• Request a copy of the personal information currently stored by us.
• Demand the correction of incomplete or inaccurate personal details.
• Ask for the deletion of your personal data (with the exception of data already permanently inscribed onto public blockchains).
• Object to or place restrictions on how we process your information.
• Request the transfer of your data to an alternative service provider (Data Portability).

To exercise any of these rights, please reach out to us using the contact information provided at the bottom of this document.

6. Cross-Border Data Transfers

Because our Interface is accessible globally, the information we collect may be transferred to and processed on servers situated outside of your home country. By utilizing our Services, you consent to the cross-border transfer of your data into jurisdictions that may operate under different privacy laws than your own. We enforce appropriate technical and legal safeguards during all international data transfers.

7. Policy Modifications

We reserve the right to amend this Privacy Policy to reflect evolving regulatory requirements or shifts in our operational practices. If material changes are made, we will update the "Effective Date" at the beginning of this document. In certain scenarios, we may also display an alert within the Interface. By continuing to use the Services after these changes take effect, you acknowledge and accept the revised Privacy Policy.

8. Contact Details

If you have inquiries, privacy concerns, or wish to exercise your data rights, please contact our support team at:

Email: support@saja.one